Q&A

    • WHERE IS THE STORE BASED?

      ShenZhen, China.

    • Most orders are shipped within 3-7 days after your order placed

    • All orders have tracking number .

    • WHAT IS THE STORE'S RETURN AND EXCHANGE POLICY?

      You could return and exchange as long as you bear the international shipping if you just don't like it :)

    • We are happy to exchange for you

      We will ship a new item FOR FREE if there is some quality problem.

      Money shall be partially refunded if the customer accepts items with tiny issues.

      Customers enjoy up to 7 days Exchange or Return Service after the package is delivered.

                

    • HOW DO YOU PAY?

      You can pay via credit card on our marketplace or pay paypal and credit card in our store front, it's up to your choice :) Read the article below

    • WILL YOU HIT CUSTOM TAXES IF PURCHASING FROM US?
      Sorry we are not able to control it. According to our experience, only 0.03% package got taxes hit out of 10000 packages
      We will help you provide needed paper work to get packages released soon.

    • WILL WE MARK THE PRICE DOWN WHEN SHIPPING OUT THE ORDER?

      Yes, we usually ship them as gift or at lower value

       

    • WHAT IF YOU DON'T GET YOUR PARCEL ?

      If you do not get your parcel within 60 days  (peak season like Hollween and Christmas might have more delay) , we will refund you fully money. 100% guaranteed.

       

    • DO WE TAKE CREDIT CARD?
      Yes we do, when you check out you will see information for credit card/debit cards